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Gold Creek Inn

Gold Creek Policies

General Policies

We’re a licensed Nevada City Bed and Breakfast in the heart of historic Nevada City, of Nevada County, CA.

Reservation & Payment

Reservations are guaranteed with a valid credit card and a deposit for the first night’s rate. $30 of your deposit is a non-refundable booking fee. Please see the cancellation policy. Payment accepted (besides cash): MasterCard, VISA, Discover, American Express and Diners Club. We do not accept checks.

By making a reservation, you have agreed to all of our policies, including agreeing that any and all damage to our property that occurs during your stay, including replacement or repair cost to damaged furnishings or fixtures, stained sheets, towels, bedding, rugs, etc, tubs or showers overfilled causing water damage, will be charged to the card of the registered guest responsible for that room.

We reserve the right to determine to what extent the items can be repaired, dry cleaned, or if they need to be replaced. This is not negotiable. Also, a replacement fee will be charged for any items missing from a guest room upon the date of check out, including fixtures, towels, bedding, dishes, and decorative items.

Group Reservation

Booking more than one suite constitutes a group. All groups may be subject to a sliding scale surcharge from 1 to 10% of the total booking cost. Groups will be charged ½ the stay upfront as a deposit and is subject to a 30-day cancellation policy (see below). Group Cancellation Policy exists for groups or individuals reserving two or more rooms for any given date. This policy extends the cancellation notification period from 15 days to 30 days.

Changing Your Reservation

You are welcome to make changes to your reservation 15 days or more prior to your reservation dates. After 15 days, you are subject to all of our cancellation policies. Reducing the number of days of a stay is considered the same as a cancellation and you will be subject to the same policy as stated above. The minimum stay requirement will still apply.

Cancellation Policy

We are a small, privately owned business and, due to our small size, cancellations impact us significantly. A last-minute cancellation gives us little chance of filling your room, and we have been turning away other bookings in honor of your reservation. For this reason, we uphold a strict policy.

Reservations must be canceled 15 days prior to arrival. 30 days for guests renting 2 or more suites (see Groups). After that, no refund is possible regardless of the reason. If we can fill your entire vacancy, you will receive a refund less a $30 processing fee. You are still responsible for any days of your reservation we are unable to fill. We do our best to fill the rooms in your stead, but must hold to our minimum night policy where applicable, even when trying to fill your vacancy.

Rescheduling a Reservation

If you reschedule a reservation less than 15 days prior to arrival, it is still considered a cancellation, and subject to our cancellation policy. (Please see Cancellation Policy.)

Early Departures

If you leave before the date scheduled for departure or if you do not show for your reservation, you will be charged for the full amount of your reservation. No refunds. Reducing the number of days of a stay in considered the same as a cancellation and you will be subject to the same policy as stated above. The minimum stay requirement will still apply.

Gift Certificates

Gift certificates are valid for one year from date of issue. Gift Certificates must be mentioned when you make your reservation. Once a reservation is made with a Gift Certificate, it may not be rescheduled. The Reservations made with Gift Certificates are not changeable. There are some restrictions that apply to all Gift Certificates. The Certificate must be presented at the time of check-in.

Non-Refundable or Cancelable Holidays

Major Holidays, including Valentine’s weekend, and some major festivals, are not cancelable at any time after the reservation is made. You will be charged in full for canceling these holidays and festivals:

  • Wild & Scenic Film Festival
  • Valentine’s Weekend
  • Memorial Weekend
  • Fourth of July Weekend
  • Fathers Day Soap Derby Weekend
  • Mardi Gras
  • President’s Day Weekend
  • Labor Day Weekend
  • Thanksgiving Weekend
  • Christmas Week
  • New Year’s Eve

Weather Cancellation Policy

You may cancel due to dangerous driving weather the day before or the day you are due to arrive. We do not accept the weather as a cancellation excuse anytime prior. We do check current weather conditions. If you must cancel your reservations due to weather conditions, you have the choice of rebooking at that time or taking your deposit as a gift certificate, good for 6 months from the date issued, which becomes non-refundable and non-transferable.

Reserving the Right to Terminate Your Stay

Your reservation is not a renter’s agreement ~ you may be asked to leave the property or be removed from the property due to any sort of behavior that we deem unacceptable.

Weddings

Wedding packages for 2-4 people require the package to be paid for at the time the reservation is made. Wedding packages that include 6 or more guests require a deposit of $150, which is non-refundable and non-transferable. Room reservations for wedding packages must be cancelled 30 days prior to the arrival date for a refund less $30 booking fee. If cancellation is made less than 30 days before your reservation date you will be held responsible for the full payment for the full amount of the stay unless your reservation(s) can be filled.

Unregistered Guests or Visitors

The Gold Creek Inn B&B does not allow unregistered guests in guest rooms. Our first priority is the privacy and quiet space of the registered guests staying with us, and unannounced visitors can be disruptive. Please inquire with the innkeeper about having your friends visit in our parlor or decks. Visitors are not allowed in guest rooms. Please register with the innkeeper for all the guests who are visiting.

No-Smoking Policy

A $150 fee will be charged to the registered guest of any room that smells of smoke or incense. Strictly enforced.

Candles

Candles and incense are not allowed inside any of our properties. Please use the provided battery-operated candles and electric fireplaces for your safe ambiance.

Rates & Taxes

Rates are based on two-person/one-bed occupancy and do not include tax.

Check In

Check-in starts at 2 pm. The common entry doors will be lock between the hours of 9:00 pm to 7:00 am. After 8 pm, we may leave a welcome letter on the front door. Instructions and directions are mailed or emailed upon making a reservation.

Check Out

11 am for all of our properties. For the courtesy of our cleaning staff and the next guests arriving, please be prompt. $50 charge per hour for delayed checkouts.

Damages

A replacement fee will be charged for any items missing from a guest room upon the date of check out, including fixtures, towels, bedding, and decorative items. By making a reservation, you have agreed to all of our policies, including agreeing that any and all damage to our property that occurs during your stay, including replacement or repair cost to damaged furnishings or fixtures, stain sheets, towels, bedding, rugs, etc, tubs or showers overfilled causing water damage, will be charged to the card of the registered guest responsible for that room or cottage. We reserve the right to determine to what extent the items can be repaired, dry cleaned or if they need to be replaced. This is not negotiable.

Extra fees will be charged for:

  • Moved furniture- PLEASE put all indoor and outdoor furniture back where you found it.
  • If excessive cleaning is required, as we deem necessary.
  • No parties are allowed on any of our properties – a party consist of more than the maximum occupancy for the room being rented and will warrant extra use/cleaning fees starting at $100
  • Items Left Behind. 
We only return items left behind if they are requested. This protects the privacy of our guests. Please email or call as soon as you know you are missing something. With a large number of items left by our guests and the rising mailing costs, you must pay the postage with a credit card number when you call. We ask that you be patient in receiving your item back. It can take up to three weeks before we are able to send your missing items to you. Thank you for your understanding.
Gold Creek Inn Bed and Breakfast

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